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Payment Terms

Users can be billed either by retail receipt, deliverable upon delivery, or by invoice, if the user is a freelancer or a commercial enterprise.

For shipments of products worldwide, the user can choose as a payment method credit card, Paypal or bank deposit. In addition, for shipments to Greece, we also offer cash on delivery option if the total order amount does not surpass 500 €.

In the case of payment by credit card, a corresponding charge will be charged to the user's card account.

In the case of payment via Paypal, a corresponding charge will be charged to the user's account.

In the case of payment by bank deposit, the total amount must be deposited in the following bank account within 3 days. As reason for the deposit, use the order number you received in the confirmation email. The user is responsible for all banking costs involved with the transaction. 

Bank: ALPHA BANK

Account Owner: ORFANOU ELENI

IBAN: GR2001409840984002002005118

In the case of payment by cash on delivery, the user is obliged to pay the total amount to the post office or courier employee. Payment by cash on delivery carries an additional cost of 2 €.

Credit card transactions made through the e-shop will be displayed on the user’s credit card statement with justification ORFANOU ELENI. If it is found that fraudulent use of a third party's credit card has been committed without fault, this charge may be canceled upon request to the Bank that has issued the credit card, which must investigate the complaint. For this reason, any damaged third party is obliged as soon as it realizes that this has occurred to inform the issuing Bank in order to cancel it and to exclude its use by unauthorized persons.

In both cases a refund will be made if the user decides to return the product. In the case of payment by cash on delivery, the user either gives his account details and the amount is deposited there (if there is any additional expense on this option the Company is not charged) while in cases of payment by credit card or via Paypal the account is instantly credited.